Information

Worth knowing from A to Z

Arrival and departure
The rented holiday houses are available for occupation from 16.00 o'clock till 10.00 o'clock on the day of departure. The hotel rooms are available from 2 pm onwards. For arrivals after 18.00 pm please contact our reception. The reception is open 24.00 hours.

Layette
A baby layette consisting of a potty, changing mat, baby bath and bottle warmer is available for an additional fee of € 21, 00.

Beauty / Resort Linstow SPA
Our spa area is open daily from 09.00 am; our Beauty therapists are available from 11.00 am. To avoid disappointment please pre-book your appointments on Tel.: 038457 - 71044.

Linen
Bed linen is included in our price. We provide freshly beds made on arrival.

Bowling Center
Our Bowling Center is open every day from 14.00 pm (please also make note of the current information displayed). For reservation of bowling lanes until 14.00 pm please call: 038457 - 71021, for reservation from 14.00 pm onwards please call: 038457 - 710 35.

Cleaning
The final cleaning of the house /apartment is included in the price.

Waterpark
Daily admission until the day of departure is included in your price. Our water park is open daily from 10.00 am, except on Mondays from 13.00 pm. Please note seasonal opening times.

Bicycles / Bicycle rental
Our bicycle rental service is open daily and bicycles are available directly in the resort. The cost for touring bikes rentals for example is from € 10.00 PPPD. For reservations please contact: Tel: 038458 - 8011.

Breakfast
Breakfast is included in the room price when you are a hotel guest (unless otherwise stated or agreed). If you are staying in a holiday home / apartment, you can enjoy the breakfast for an additional € 10, 00 PPPD. Our Breakfast is available daily between 06.30 am and 10.30am.

Lost property
For lost and found property, please contact our reception on: 038457 -71021. After departure, please contact housekeeping on: 038457 71081.

Barbeque
You are welcome to enjoy a BBQ with an electric grill. Grilling with charcoal or wood grills is unfortunately not allowed because of the high risk of fire. It is no problem, if you don’t have your own electric grill available. For € 5 / day you can borrow an electric grill from reception.

Towels
Rental Towel packages are available on request for a fee of € 10, 00 p. package. (1 package contains to 2 large and 2 small towels and 1 bath mat). 

Half Board / All Inclusive
You are welcome to book an additional Half Board or All Inclusive option. The price for  Hotel guests: half board from € 23, 00 PPPD / All Inclusive from € 39, 00 PPPD. The price for holiday home / apartment guests: half board from € 31, 00 PPPD / All Inclusive from € 48, 00 PPPD.

High chair
There is 1 high chair included per cottage / unit rental. Additional high chairs can be booked for € 9,00 per week in the houses; € 4,00 per day at the hotel.

Restaurant
Our á la carte restaurant opens daily from 12.00 noon. Please make table reservations on Tel.: 038457 710 86. 

Our themed restaurant
in the Plaza Atrium offers a buffet. The buffet commences daily from 17.30 pm. To avoid disappointment please make a reservation beforehand. (Please note the seasonal opening times).
The Buffet price is from € 23, 00 PP.

Travel cot
Travel cots (without mattresses) are available for € 10, 00 per week. Please pre-book this to avoid disappointment. 

Consumption costs
Additional costs (electricity, water, heating) are included in the initial price. 

Status March 2018, subject to change.